Data Cleansing

Because your reports are only as good as the data they use.

You’re reviewing the latest quarterly reports and it happened again … the numbers don’t look right. You’re sure you received a $25,000 gift from a board member last month, yet it’s not showing up in the board giving. However, alumni numbers are looking stronger than expected.

Sound familiar?

CRM platforms are incredibly versatile, but without strict adherence to processes, even small deviations can lead to major issues over time. Before you realize it, you're dealing with duplicate entries, mailing lists that take hours to fix, and reports that never seem quite right. As a result, your team’s confidence in the accuracy of the data starts to wane, and overall efficiency takes a hit.

Your whole team is busy supporting the important work your organization does. How can you even begin to tackle this mess? Let Highland’s experts lighten your load and refresh your database. With decades of experience on proper use of fields and efficient methods for data cleansing, we can make recommendations and carry them out. Here are just a few of our specialties:

• Addressees and Salutations

• Mailing addresses

  • Country tables

  • State tables

  • National Change of Address processing

  • Seasonal addresses

• Email and phone types

• Constituent codes/Groups

• Attributes

• Gender codes

• Military ranks and titles

• Individual and Organization Names

• Campaigns, Funds, and Appeals structures and fields